Direct Store Delivery

 

What is Direct Store Delivery?

Direct Store Delivery (DSD) is a method where the supplier or distributor delivers or sells products directly to point of sales or point of consumption. DSD also includes other product and market related activities such as merchandising, information gathering, or equipment service.

 

Direct Store Delivery Feature Capabilities

Selling Activities
  • Route Sales
  • Order Delivery
  • Pre Sales
  • Service Orders and Activities
  • Electronic Proof of Delivery
Order Management
  • Mobile Pre Sales
  • Reorder Level Management
  • Repeating Orders
  • PAR Level Management
  • Service Orders
  • Customer Self-Service Portal
Merchandising and Other In-Store Activities
  • Review Sales Performance with Customer
  • Shelf Inventory Counts and PAR Management
  • Survey Competition
  • Survey Customer
  • Monitor Promotional Participation and Effectiveness
  • Complete Service Orders
  • Place, Pick-up, Schedule Assets and Equipment
  • Complete and Schedule Tasks
  • Daily Planning

Enhanced Operational Support

Warehouse and Logistics
  • Route Planning and Optimization
  • Unified Processes from Pre Sale / Order Management / Delivery
  • Rapid Truck Loading and Unloading
  • Dispatch Delivery Orders
  • Define Standard Inventory Truck Loads
  • Inventory Check Out / Check In by Driver/Route
  • Reload Empty or Partially Full Vehicles
Asset Equipment Management
  • Track and maintain all mobile loaner assets
  • Schedule and complete repairs, pickups, drop offs
  • Assign routine and complex tasks
  • Ensure procedural compliance
  • Reduce idle time
Mobile Intelligence, Reporting and Compliance
  • Leverage full power of ERP
  • Deep understanding of customers, products, competitors, fleet
  • Better informed everyone
  • Single version of the truth
  • Smart transaction memos
  • Push notifications by user/role
  • User definable surveys
  • Document sharing
  • Photo enabled transactions and surveys
  • Customer portal capabilities
Electronic capture of valuable point of delivery information
  • Name and signature of receiver
  • Date and time stamp
  • Geo coordinates
Fast, easy to use mobile interface
  • Driver only sees customers, orders, other key data assigned to them
  • Intuitive, clear interface allows for rapid processing
  • Adjust deliveries as necessary on the spot
  • Access memos, documents, surveys or tasks assigned by driver or role
  • Integrated customer data with Maps, Email, Phone
Smart, ERP-driven data and processes
  • Completed delivery automatically creates Customer Invoice
  • Instant ERP visibility of name, signature, other key data attached to completed delivery
  • Choice to view truck inventory as warehouse in ERP
  • Require reason codes for modified deliveries or returns
Flexible Route Planning and Truck Loading
  • Advanced planning - dispatch orders to available vehicles
  • Optional auto assignment of orders by pre-determined route
  • Dynamic or ad hoc route delivery order determination
  • Map view of planned and completed delivery status
  • End of day reconciliation by vehicle of inventory and payments collected
Enhanced technology capabilities
  • Bar code scan orders on/off the truck using built-in camera scanner or bluetooth options
  • Print or email delivery receipt from the field
  • Vehicle safety and maintenance compliance gathering
  • Manage mobile loaner assets/equipment left onsite with customers
  • Mobile intelligence reporting and alerts

Winning with DSD. 

Find out how to fuel growth and profitability while making everyone's job easier–with xkzero Mobile Commerce (XMC).

 

Direct Store Delivery (DSD) Challenges and Opportunities

What challenges do Direct Store Delivery businesses face, and the ways can they gain an advantage through technology.

  • Failure to meet sales goals and customer expectations
  • Risk of stock-outs and over stocks
  • Uncertain customer loyalty
  • Not understanding competitor activity
  • Difficulty executing and measuring new product launches and promotions
  • Stuck on old technology 
  • Your current mobile solution provider does not know your ERP; your ERP provider does not know your DSD
  • Inability to scale the business without corresponding increase in admin and logistics support staff
  • Faster Sales Turns
  • Reduced Inventory Levels
  • Reduced Stock Outs
  • Effective New Product Launches
  • Better Understand Competition
  • Enhanced Store Relationships
  • Better Understand Final Consumer
  • Accurate inventory control between warehouse-vehicle-customer and back
  • Reduce inventory returns
  • Accelerate supply chain and payments
  • Faster, more accurate truck loading and unloading
  • Better informed delivery route assignments
  • Improved customer service
  • Greatly reduced administrative time
  • Enhanced profit margin
 

Flexible, powerful, configurable, certified pre-built ERP integration

xkzero integrations are built using fast, reliable, responsive web services.

xkzero Mobile Commerce is a customizable mobile platform that enhances and extends Sage 100. Securely and easily track deliveries, inventory, assets and your competition.

xkzero Mobile Commerce (XMC) turns mobile processes into a business advantage. Its customizable and secure platform maximizes efficiency throughout your distribution process.

xkzero Mobile Commerce (XMC) for Acumatica offers true cloud Enterprise Direct Store Delivery. All data and business processes are designed and maintained directly in Acumatica.

xkzero Mobile Commerce key functionality:

Done. Directly.

Contact us today to find out how your distribution business can be more profitable while making everyones job easier.

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