The face of customer service

For fast moving consumer packaged goods companies, Route Sale drivers are literally the face of customer service. Route Sale drivers (who may also be referred to as Van Sale Drivers, or Direct Store Delivery (DSD) drivers) are traveling sales reps making regularly scheduled visits to their customers, making sales right off the truck. The tools […]

How to automate truck loading

Eliminating the bottlenecks at the loading dock is just one of the ways you can benefit by automating truck loading with your ERP system.  This is especially important in Delivery Distribution operations.Start with the basicsEssential to effective truck loading for Delivery Distribution is the planning that is done prior to picking.Assignment of Orders to Routes. This […]

Free Sage X3 Training Videos

xkzero is pleased to present you with our new and free Sage Enterprise Management (formerly Sage X3) training videos. The videos are based on the popular X3 training video series created by xkzero Senior Consultant Kevin Coulter. Mr. Coulter’s training videos have garnered over 100,000 views on YouTube. 83 videos to choose from! You can find all 83 […]

What Is Direct Store Delivery?

What is Direct Store Delivery? Direct Store Delivery (DSD) is a business process that manufacturers and wholesalers use to both sell and distribute goods direct to the point of sales or point of consumption.  This often can include additional product and market related services such as merchandising, information gathering, or equipment service. Contrast this to […]