The face of customer service

For fast moving consumer packaged goods companies, Route Sale drivers are literally the face of customer service. Route Sale drivers (who may also be referred to as Van Sale Drivers, or Direct Store Delivery (DSD) drivers) are traveling sales reps making regularly scheduled visits to their customers, making sales right off the truck. The tools […]

Delivery, Meet ERP

*Ding-dong* *Ding dong* A smiling delivery person is at the door asking for a signature. In a matter of moments I’ve confirmed that I received my package with an easy swirl of my finger on their smart phone. A couple of taps later and the driver nods goodbye, on their way to the next stop. […]

Does your ERP software really deliver?

One thing that continues to surprise me is how few ERP software systems handle delivery management. I’m not talking about small parcel shipping, like UPS or FedEx, and I’m not talking about LTL or full truck load carrier systems – most ERPs have marketplace offerings with multiple good choices for that.  What I’m referring to […]

Mobile ERP: Web Apps vs Native Apps

Businesses going mobile with ERP have two choices when it comes to mobile apps. One group relies on a stable internet connection to complete transactions (Web Apps). The other group, Native Apps, are apps that can record transactions regardless of internet connectivity. There is another category–hybrid apps. But hybrid apps are essentially web dependent apps […]

4 Major Mobile ERP Opportunities

A Big Technology Gap That Needs Filling When people ask me what xkzero Mobile Commerce does, I tell them that we fill a gap in technology for wholesalers who use their own vehicles as a primary means of delivery – or sales – directly to their b2b customers. It’s really quite that simple. A Chance […]

One Question You Should Ask All Wholesalers

Do You Consult With Wholesaler Distributors? Did you know that there are over 100,000 wholesale distributors in North America whose needs are not met by mid-market solutions like ERP? It’s true, and size of that market presents a huge opportunity if you as an ERP VAR are willing to ask one simple question to your […]

What Is Enterprise Direct Store Delivery?

“We believe the new standard of business management technology for companies reliant on Direct Store Delivery as a primary distribution method, is building all the DSD functionality and business rules natively into global, cloud-based ERP. We refer to the concept as ‘Enterprise DSD’ and we think it’s something the market will really respond and adapt […]

Become an ERP mobile sales solution influencer

We think there are a lot of good reasons for you to become an influencer with your ERP clients for mobile sales app solutions.  Sage now offers a 5 user mobile sales app at no additional cost to Sage 100cloud subscribers. With Sage X3 (Enterprise Management) virtually any process, including sales, can be optimized for […]

How Do You Ensure Planograms Are Being Followed?

The ongoing battle for product placement. As a supplier, think of all the time you spend hashing out shelf space with your retail customers.  Winning over their faith to give you a couple more feet, or maybe an end cap.  Rejoicing when you learn they’ll accept your large cooler for the summer season, allowing you to sell […]

In the store – winning with direct store delivery (DSD)

shopper finds stocked wine and spirits shelves

Proper execution of direct store delivery (DSD) can really help your business take off. By winning in the store, capturing more shelf space, building customer loyalty and growing your local, regional or national presence you can begin to distinguish yourself from the competition. Making the commitment to becoming a DSD wholesale business as a means to drive growth is not a decision you […]