The face of customer service

For fast moving consumer packaged goods companies, Route Sale drivers are literally the face of customer service. Route Sale drivers (who may also be referred to as Van Sale Drivers, or Direct Store Delivery (DSD) drivers) are traveling sales reps making regularly scheduled visits to their customers, making sales right off the truck. The tools […]

How to automate truck loading

Eliminating the bottlenecks at the loading dock is just one of the ways you can benefit by automating truck loading with your ERP system.  This is especially important in Delivery Distribution operations. Start with the basics Essential to effective truck loading for Delivery Distribution is the planning that is done prior to picking. Assignment of Orders […]

What Is Direct Store Delivery?

What is Direct Store Delivery? Direct Store Delivery (DSD) is a business process that manufacturers and wholesalers use to both sell and distribute goods direct to the point of sales or point of consumption.  This often can include additional product and market related services such as merchandising, information gathering, or equipment service. Contrast this to […]

Why Mobile Commerce by xkzero?

xkzero introduced Mobile Commerce the summer of 2014 to serve B2B distributors and manufacturers who have their own fleet of trucks.   Our focus is on those requiring order delivery automation or route selling or both. In our judgment the market is filled with direct store delivery (commonly referred to as ‘DSD’) software that is substandard […]