Lately, it seems like news about AI (Artificial Intelligence) is everywhere. From romantic outbursts by Bing’s AI search engine, to strange AI artwork on Instagram, to stories of graduate students using ChatGPT to write term papers. In almost all areas of popular culture and business, AI has jumped into the public’s awareness like never before.
Admittedly, my understanding of AI is rudimentary. During a recent gathering, the subject of AI came up and I asked, “How does AI logic work?” A well-informed guest described the complexity of neural networks, and I realized I need to learn more about Artificial Intelligence. That is, before we are forced to scorch the sky. So I decided to jump into the AI pool, albeit the shallow end. I signed-up for OpenAI’s ChatGPT to see how AI collects and generates content on a specific subject.
Our company, xkzero, offers a powerful technology platform called XMC (xkzero mobile commerce) which integrates with Sage and Acumatica ERPs. XMC is engineered specifically for DSD and route-sale companies. That is, companies who deliver directly to their customers with their own fleets of vehicles. DSD isn’t a widely known term outside the industry so I was curious if ChatGPT would recognize the term and offer meaningful insights. Since ChatGPT is structured as a chat, I simply asked “it” “What types of technology will improve direct store delivery”. I must admit ChatGPT’ answer was impressive and accurate with regard to our solution.
Direct store delivery (DSD) is a method of delivering products from a manufacturer or distributor directly to a retail store, bypassing a central warehouse or distribution center. Here are some types of technology that can improve DSD:
- Mobile devices: Mobile devices such as smartphones and tablets can be used to manage inventory and track deliveries in real-time. Delivery personnel can use mobile devices to scan barcodes, record inventory levels, and update orders on the go.
- Route optimization software: Route optimization software can help DSD companies optimize their delivery routes based on factors such as traffic, weather, and delivery windows. This can improve delivery efficiency and reduce costs.
- GPS tracking: GPS tracking can be used to track delivery vehicles in real-time, allowing companies to monitor delivery progress and respond quickly to any issues that arise.
- Electronic proof of delivery (ePOD): ePOD systems can be used to record delivery information such as the date, time, and recipient's signature electronically, eliminating the need for paper records.
- RFID technology: Radio frequency identification (RFID) technology can be used to track inventory levels in real-time, reducing the likelihood of stockouts and overstocks.
- Blockchain technology: Blockchain technology can be used to create a secure and transparent supply chain, allowing all parties involved in the DSD process to track products from the manufacturer to the retail store.
Overall, these technologies can help DSD companies improve delivery efficiency, reduce costs, and provide better service to their customers.
It’s not clear how AI will ultimately fit into our everyday lives. AI has properties that will increase speed, accuracy, and productivity in many areas. More significantly though, advanced AI is designed to think for itself. We’re still in early days but it seems likely that Artificial Intelligence will transform tomorrow in much the same way as the Internet, IoT, social media, and smart phones have already profoundly shaped the world of today.
For more information on ChatGPT visit OpenAI here: https://openai.com/blog/chatgpt