The face of customer service

For fast moving consumer packaged goods companies, Route Sale drivers are literally the face of customer service. Route Sale drivers (who may also be referred to as Van Sale Drivers, or Direct Store Delivery (DSD) drivers) are traveling sales reps making regularly scheduled visits to their customers, making sales right off the truck. The tools […]

How to automate truck loading

Eliminating the bottlenecks at the loading dock is just one of the ways you can benefit by automating truck loading with your ERP system.  This is especially important in Delivery Distribution operations. Start with the basics Essential to effective truck loading for Delivery Distribution is the planning that is done prior to picking. Assignment of Orders […]

Delivery, Meet ERP

*Ding-dong* *Ding dong* A smiling delivery person is at the door asking for a signature. In a matter of moments I’ve confirmed that I received my package with an easy swirl of my finger on their smart phone. A couple of taps later and the driver nods goodbye, on their way to the next stop. […]

Does your ERP software really deliver?

One thing that continues to surprise me is how few ERP software systems handle delivery management. I’m not talking about small parcel shipping, like UPS or FedEx, and I’m not talking about LTL or full truck load carrier systems – most ERPs have marketplace offerings with multiple good choices for that.  What I’m referring to […]

4 Major Mobile ERP Opportunities

A Big Technology Gap That Needs Filling When people ask me what xkzero Mobile Commerce does, I tell them that we fill a gap in technology for wholesalers who use their own vehicles as a primary means of delivery – or sales – directly to their b2b customers. It’s really quite that simple. A Chance […]

One Question You Should Ask All Wholesalers

Do You Consult With Wholesaler Distributors? Did you know that there are over 100,000 wholesale distributors in North America whose needs are not met by mid-market solutions like ERP? It’s true, and size of that market presents a huge opportunity if you as an ERP VAR are willing to ask one simple question to your […]

A Big Technology Gap in Wholesale Distributor Software

ERP handles product shipments just fine Mid-market ERP systems have some great ways to handle product shipments for small parcel or LTL to deliver orders. But what about for those who deliver products themselves? But there is a very costly gap in mid-market ERP for a large number of wholesalers and manufacturers. Specifically, those who […]

Become an ERP mobile sales solution influencer

We think there are a lot of good reasons for you to become an influencer with your ERP clients for mobile sales app solutions.  Sage now offers a 5 user mobile sales app at no additional cost to Sage 100cloud subscribers. With Sage X3 (Enterprise Management) virtually any process, including sales, can be optimized for […]

5 Signs That You May Need A Direct Store Delivery System

Committing to Direct Store Delivery as a primary distribution method requires significant investment.  The capital required to acquire a fleet of vehicles and hire a staff to manage all the processes means that small businesses may opt for traditional distribution.  But as your product gains traction and you start to win more business, completing for […]

How Do You Ensure Planograms Are Being Followed?

The ongoing battle for product placement. As a supplier, think of all the time you spend hashing out shelf space with your retail customers.  Winning over their faith to give you a couple more feet, or maybe an end cap.  Rejoicing when you learn they’ll accept your large cooler for the summer season, allowing you to sell […]